By buying these tickets you are agreeing for us to share your information with NHS track and trace system. Events can and maybe cancelled upto and including the day during the pandemic, you by accepting these Terms and Conditions are accepting this as a possible outcome and accept the losses you may incur due to this on accommodation etc.
Tickets are not refundable under any circumstances other than cancellation of the event or unless the event is moved to another date which prohibits you from attending. The event timetable may include changes in running order or venue which do not constitute material change, and therefore do not qualify for a refund. In the event of cancellation, the full value of the ticket less any booking fees, transaction fees, postage, and insurance will be refunded to your original payment method, we are unable to refund to alternative accounts. Please note that some tickets contain a hidden booking fee, so it appears as £0 to the customer. If you would like to know this fee before purchasing, please email. In some cases there will be a deadline for a refund / new date request which may invalidate your refund request if not responded to in time.
If you pay a deposit for a ticket and miss the advertised deadline to pay the balance, your deposit will be void and no refund due.
Although we will do our best to keep you informed of any cancellation, it is the ticket holders' responsibility to establish whether an event has been cancelled and the date and time of any rearranged event.
Venue management reserve the right to refuse admission and may conduct security searches on entry. Should you be refused entry for any reason, including but not limiting to how you are dressed, we are not liable to refund you for the ticket you have purchased.
You are advised to check if the venue has a last entry time. Even ticket holders may not be admitted after this time.
There is no obligation for a refund or ticket exchange if an event organiser subsequently offer any discount or promotion that makes tickets a lower price than the one's purchased.
Any complaints about an event that has taken place, we can follow up for you as long as the complaint is received within 24 hours of the event ending. We cannot guarantee any feedback from any organiser.
Tickets are not transferable. If not purchased from an authorised outlet, tickets may be declared void and will not guarantee entry to the venue.
The event organiser, venue management and Ticketing Website accept no responsibility for any matters relating to personal property, including cars in the venues car park. All points are at the customers risk.
Tickets may be restricted to a maximum number per person. We reserve the right to cancel tickets purchased in excess of this number.
We reserve the right to cancel any tickets we believe to have been purchased fraudulently.